JIT Feedback for Engagement

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Tuesday, January 28th, 2014
9:00 AM to 12:00 PM

Coaching at its best engages, provokes, and transforms. It helps people deliver extraordinary results by moving performance from �business as usual� to brilliant. Enhance your competency by discovering how to distinguish �coachable moments� from calls for mentoring or managing. Learn how to prepare to give spontaneous interventions that will get results. Know what to do.

You Will Learn:

Determine the best approach for delivering performance feedback and know which is more appropriate in the moment.
Identify the essential elements of a coaching approach that can be applied to developing working relationships that allow for open two-way communication.
Design agreements to put in place before giving JIT feedback that reflect the genuine commitments and developmental needs of each individual.
Effectively set the stage for spontaneous observations and interventions.
Connect informal JIT feedback with key elements of the performance management process (such as expectations, goals/objectives, and consequences/rewards).

Check out this brand new article by Shae Hadden: Are You Being Heard? Giving C.L.E.A.R. Feedback Just in Time

Presenter:

Shae Hadden is a communications coach, consultant, and writer. She partners with leaders, executive coaches, and leadership development experts to help them effectively engage people in creating positive, sustainable change. Shae has experienced coaching herself both as a pathway towards developing skills and competencies and as a transformative process. As part of training to be a performer, she received coaching in singing, speaking, acting, and dancing. Stepping off the stage, she worked in various capacities behind the scenes in the film, television, and multimedia industries before being coached to become a marketing and communications consultant.

After her mother�s sudden death, Shae began being coached towards reinventing the rest of her life. She chose to dedicate herself to learning the distinctions of ontological coaching and reading the coaching literature, while working with thought leaders in the areas of leadership development and executive coaching.

In 2011, she began a personal inquiry into what masterful coaches and their clients believe makes for an effective coaching relationship. Her book THE BLUE PEARL: GETTING THE MOST FROM COACHING reflects the insights she gained through extensive research interviewing masterful coaches and their clients and through her personal experiences coaching and being coached. Shae completed the Professional Co-active Coach training program with the Coach Training Institute (CTI) in 2012. She is currently credentialing through the International Coach Federation towards her ACC certification.

Who Should Attend:
Mid-level practitioner. This interactive workshop is designed for mid-level HR practitioners who are responsible for helping managers give JIT feedback. HR leaders who have direct reports and small business owners who are responsible for some HR functions, including giving performance feedback, will also find this half-day valuable for improving their effectiveness.

Early bird pricing in effect to January 14th. Registration deadline January 21.
Questions about registration or receipt can be directed to [email protected].