Conversations & Conflict
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Learn to reduce and manage conflict in your workplace, your neighbourhood and your home. Understand how your personal perceptual filter controls your understanding of potential conflict situations and how you can use curiosity to gain and build understanding and trust with others.
Through a combination of mini-lectures, group dialogue, and role-play practice, you will come to understand the infrastructure of conflict and the 5 key principles that support effective, collaborative conversations to minimize conflict and maximize mutual cooperation.
You will learn how to:
• Harness self-awareness to gain insight into your perception of conflict
• Choose a conflict style appropriate to the situation
• Improve your listening and assertiveness skills
• Practice trauma awareness and emotional regulation
• Start and hold a difficult conversation in a collaborative way
About the faciliatator:
Susan Belford is the administrative director for Dialogue and Resolutions Services. She holds a Master of Arts Degree in Conflict Analysis and Engagement from Antioch University with a specialization in systemic change. She has extensive experience in Family and Civil mediation, Public Engagement process design and facilitation and conflict skill building workshop facilitation.
| Cost: |
Adult: $89 Member: $69 |
Category: |
Everything Else |
| Location: |
Volunteer Victoria Office
306-620 View Street, Victoria |
This event is for Adults | |
| More Info: |
Tracey Gibson [email protected] 250-3862269 Event Website |
Views: | 720 |
