BEGIN:VCALENDAR VERSION:1.0 TZ:-07 BEGIN:VEVENT SUMMARY:Front Line Leadership Workshop URL:http://www.harbourliving.ca/event/front-line-leadership-workshop/ LOCATION:Comfort Hotel & Conference Centre :: 3020 Blanshard Rd Victoria, V8T 5C7 DESCRIPTION;ENCODING=QUOTED-PRINTABLE:Supervisory positions based on their “technical capabilities”, not on their ability to manage and achieve results through people. In many companies the promotion is given with little or no leadership training resulting in decreased performance and frustration for the new supervisor. We have to understand that when someone moves into a supervisory role, they retain their technical skills but it is their people skills that become the vehicle in which they will achieve the corporate goals and advance the organization.=0D=0A= =0D=0A= Today, achieving results through people has never been more critical. This 1 Day course provides the practical thinking, tools and skills to achieve those results;=0D=0A= - Communication, a vital leadership skill=0D=0A= - Performance management=0D=0A= - Coaching for continuous improvement=0D=0A= - Dealing with differences=0D=0A= - Metrics, choose them wisely=0D=0A= - Team development=0D=0A= - EI (Emotional Intelligence)=0D=0A= - Developing as a leader=0D=0A= =0D=0A= These skills are essential to management success regardless of what type of organization you work in.=0D=0A= =0D=0A= Click for more information and to register >=0D=0A= =0D=0A= Registration deadline May 9, 2014. DTSTART:19691231 DTEND:19700101 END:VEVENT END:VCALENDAR